He has actually tried from outside our secure network, as well as inside it, both with the same results. I have actually logged in from the literal same thin client on his desk to this pool without issue. That kind of knocked the endpoint device out of the equation for me. It's just him, and it had been fine for about 2 years. We THINK this started about a month ago during a network failure we had. He was connected that day, we had a major issue with a network firewall, and he swears it's ever since then. That's why I'm not so sure about messing with the entitlements since nothing changed, but, I'll try anything when I get back together with him.
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