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Re: PCoIP zero-client does not display Horizon View Client window for one (and only one) user

Hi Stu,

 

I have checked that all setting are as you recommend and can confirm they are.

 

I am more convinced that the issue isn't woth either the hardware or the Teradici side but either my user or (most like) something iin the desktop itself. I am basing this on:

  • the same thing happens if I log on to a different terminal, even if on a different VLAN
  • it does not happen to any other user (that I have tested) on this or any other terminal, they all get a choice of desktop even it is only a choice of one
  • if I make the "IT WinXP" virtual machine unavailable I get to choose between either of the other two desktops I currently have setup
  • I have tried with the "Auto Launch if Only One Desktop" both checked and unchecked

In the meantime I will try to get holfd of the logs and either open the ticket myself or get the team leader to do so today. I will also setup myself on your tech web site and see what I can find.

 

Thanks again, your input is much appreciated.

Granville.


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