Many thanks Pat,
When did you opened a ticket?
I did exactly the same than you few months ago... I provided every logs they was asking for but unfortunately they were not able to find a solution and I was to busy at this time to follow the case with more insistance.
For your information, we have recently upgraded our VMware environnement... I've done some new tests with the agent 5.2 but the issue still remains.
We are using 2 differents models of Wyse: P20 & S10.
It don't work with the P20@PCoIP but it work very well with S10@RDP. S10 model is only RDP capable.
Cheers,
Christophe