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Re: Agent Unreachable Status for VDI Clients

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So I found the issue later today. The problem was that in our view composer settings we have it set to NOT use the same computer accounts, because we were under the impression that quickprep was supposed to maintain common SID's with it's desktops. Apparently not so. We looked at our Windows DNS records and found that a lot of the records in there for our VDI desktops had dead SID's for it's permissions instead of the computer account. Because of this, the VDI desktops were not able to update their DNS records and therefore, failed to receive DHCP addresses.

 

So, our plan of action is to enable the "Allow reuse of computer accounts," Delete ALL of our VDI DNS records in our Windows DNS servers, and recompose the pools


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