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Re: View 5.3: worst PCOIP video performance

Hi,

 

On the client side, we tested with Windows 7 SP1 and Windows XP SP3, both with VMware View client 5.4. On the VM side, it's Windows 7 SP1, Internet Explorer 10.0.9.We got the same results no matter client is used.

 

1-If we connect through VCS server, flash video playback is fine. It's only when VADC is use the flash playback is choppy. Furthermore, if the mouse cursor is over the video, the playback is OK. All flash videos are affected, no matter the resolution or the website. We tested with Youtube, Vimeo and others. Updating Adobe Flash doesn't help (11.8). After others tests, it's seems that only Internet Explorer is affected. With Firefox and Chrome the flash playback is OK. But it's worst when Chrome is use with HTML5 instead of flash but it's an another story. I have found that the during playback, the process "pcoip_server_win32.exe" behave differently when the mouse is over or not. The process go from around  5-10% to 15-20% when the mouse cursor is put over the video. So when the mouse is not over the video, the video quality decrease. Look the video attached to this thread, it obvious something happen related to the mouse.

 

2-The general video playback performance is harder to investigate. But at the moment I'm writing this, I am realizing that the test VM Under View 5.3 have only 1 vCPU. Maybe is the explanation. I can't test now since I'm over a slow WAN connection but I will test tomorrow. I hope is the answer. Here in french country, we name this mistake "code 18": the problem is 18 inchs from the screen...

 

Thanks!


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