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vmview connection server - the service is not working properly

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Dear All,

 

We got a weird problem and wonder if anyone would have a clue; please help to have a look at details below and let me know your idea

 

1. We have several connection server instances running in lab including 5.1, 5.2 and 5.3 - they all base on same domain and vsphere

 

2. A few weeks ago the domain crashed.... we had to recover the domain and re-add all machines into domain, including these view connection servers and agent hosts

 

3. Since then the connection servers are running on and off - at first it can stay working for a week and then user cannot logon anymore; now it can work for 20-30 minutes and then the same; looking at server services the connection server service and the other stuff are still in running status, I can restart the service so it can work for another 20-30 minutes, and then the same -- user cannot logon view broker and administrator cannot refresh the admin page

 

4. When this happens, after a few hours, administrator can logon admin page again - and the server is showing "the service is not working properly". Users are still unable to logon broker.

 

a.png

 

Is this weird for everyone here as well?

 

Regards,

Leon Li


Re: vmview connection server - the service is not working properly

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Did anything change with the domain when it was restored? Was it actually a restore or was it a reinstall using the same domain names?

Re: Why Linked Clone disk so slow?

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Your questions help me to digg deeper on this. I've never really use ESXTOP but that's the good point, %VMwait is very high with Linked clone disk.Why?

 

I did more tests but this time on completely isolated environment: non-production ESXi server, new VmWare View plateform (vCenter, composer, connection server). The share datastore is on isolated SAN, without others connections on it.

 

I used this IOmeter config (below I've attached the completed config):

VDI,NONE

'size,% of size,% reads,% random,delay,burst,align,reply

4096,100,20,100,0,1,4096,0

 

The results are identical: the Linked clone disk is really slower and the metric %VMwait is very high. There is something under the hood about Linked clone mecanism that slow the I/O transfer. The problem comes from writes I/O, not read. There is something happenning when the Linked clone VM writes to disk. For sure the I/O can't go on the read-only replica so the write is redirected to "delta" disk and this seems to consume a lot of resource. Or I misonderstood the results?

 

I've attached the results. Just to compare and to exlude SAN iSCSI component, I did the same test on the local store. The same happen: linked clone are very slow at the moment writes are commited.

 

share_store_LINKED_VDI_IO_test.png

share_store_LINKED_VDI_IO_test.png

share_store_NOT_LINKED_VDI_IO_test.png

share_store_NOT_LINKED_VDI_IO_test.png

 

local_store_LINKED_VDI_IO_test.png

local_store_LINKED_VDI_IO_test.png

 

 

Version 1.1.0

'TEST SETUP ====================================================================

'Test Description

 

'Run Time

' hours      minutes    seconds

  0          0          0

'Ramp Up Time (s)

  0

'Default Disk Workers to Spawn

  NUMBER_OF_CPUS

'Default Network Workers to Spawn

  0

'Record Results

  ALL

'Worker Cycling

' start      step       step type

  1          1          LINEAR

'Disk Cycling

' start      step       step type

  1          1          LINEAR

'Queue Depth Cycling

' start      end        step       step type

  1          32         2          EXPONENTIAL

'Test Type

  NORMAL

'END test setup

'RESULTS DISPLAY ===============================================================

'Record Last Update Results,Update Frequency,Update Type

  DISABLED,1,WHOLE_TEST

'Bar chart 1 statistic

  Total I/Os per Second

'Bar chart 2 statistic

  Total MBs per Second (Decimal)

'Bar chart 3 statistic

  Average I/O Response Time (ms)

'Bar chart 4 statistic

  Maximum I/O Response Time (ms)

'Bar chart 5 statistic

  % CPU Utilization (total)

'Bar chart 6 statistic

  Total Error Count

'END results display

'ACCESS SPECIFICATIONS =========================================================

'Access specification name,default assignment

  VDI,NONE

'size,% of size,% reads,% random,delay,burst,align,reply

  4096,100,20,100,0,1,4096,0

'END access specifications

'MANAGER LIST ==================================================================

'Manager ID, manager name

  1,XXX

'Manager network address

 

'Worker

  Worker 1

'Worker type

  DISK

'Default target settings for worker

'Number of outstanding IOs,test connection rate,transactions per connection,use fixed seed,fixed seed value

  10,DISABLED,1,DISABLED,0

'Disk maximum size,starting sector,Data pattern

  6144000,0,0

'End default target settings for worker

'Assigned access specs

'End assigned access specs

'Target assignments

'Target

  C: "OS"

'Target type

  DISK

'End target

'End target assignments

'End worker

'Worker

  Worker 2

'Worker type

  DISK

'Default target settings for worker

'Number of outstanding IOs,test connection rate,transactions per connection,use fixed seed,fixed seed value

  1,DISABLED,1,DISABLED,0

'Disk maximum size,starting sector,Data pattern

  0,0,0

'End default target settings for worker

'Assigned access specs

'End assigned access specs

'Target assignments

'End target assignments

'End worker

'End manager

'END manager list

Version 1.1.0

Re: setting up Nvidia K1 Grid to support 4 screens in Vmware view 5.3

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We currently use GRID K2 cards in vSGA mode with tera2 zero clients running four monitors; have been for over a year now without any problems whatsoever.  In the view admin page where the 3D tab is located we just select "manage with the viclient" and in the actual VM settings from the viclient check the "enable 3D" box, assign 512MB vRAM, and select four monitors.  We saw this two monitor limit in the view admin page in the beginning and just said hey lets try to use the viclient.  Havent had any issues as of yet.

 

Nathan

Re: vmview connection server - the service is not working properly

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Hi Linjo,

 

The domain server was on same vsphere and with snapshot; we revert back to earlier snapshot, data would be a bit different but it was the same machine.

 

Do you think that will cause the problem, or how would you think we can give it a fix?

 

Thanks,

Leon Li

Re: vmview connection server - the service is not working properly

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For reference we added a few new connection servers, still in the same domain - initially they are fine but after our IT help to add the license and bond with vsphere center, they fall into same status.

 

IT confirm that vsphere license and certificate are all good.

 

We are really out of mind for now :-(

 

Regards,

Leon Li

Horizon View and vCenter server

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Anyone has issue to use vCenter Virtual Appliance (5.5 update1) with Horizon View 6? or it is better use vCenter server installed on Windows to work with Horizon View 6?

 

 

The other question: If we have enough system resource (CPU and Memory), is there any issue to install View composer and vCenter server on the same Windows VM?

 

 

Thank you!

Second Non Replica Connection Server with View 5.2

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I was wondering if anyone or if it was possible to create a second and possibly third stand alone connection server with in the same subnet and domain as another connection server and also use the same composer server.

 

I want to do this for the following reasons:

 

1) Create an isolated domain controller and Connection Server for public access clients. I intend on using old Wyse terminals (s10) to connect through the isolated connection server, but communicate to our internal Composer and vCenter Server. This is so I can create an automated floating pool for public access clients rather than dedicated virtual machines accessed through RDP.

 

2) Create a second non replica Connection Server for Internal staff using the Wyse s10 and directed to a connection server using tags. I've found that I can't use the HTTPS (Secure Tunnel) setting on the single existing Connection Server and get the Wyse terminals to connect successfully. I know this could be achieved with a replica connection server, but I want to test this scenario in preparation for the above.

 

Thoughts? Ideas? Possible?


Re: Horizon (with View) 6.0 Upgrade Question - License

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Apart from the view upgrade itself, does it allow you to work with other horizon 6.0 new features e.g. app publish/access and other horizon 6.0 component e.g. workspace / SAML?

Re: View Horizon 6 - HTML Access

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Hello Bernd, are you saying that you can access HTML Access Web Portal, but are not able to connect desktop from HTML Access web Client?  if so, I am sure HTML Access is installed on your Connection Server.

 

Regarding to the error "no support for this protocol", you can check if HTML Access component is installed on your agent guest OS, the component is selected by default while installing View 6 agent, further more, you can check if you can connect to your agent desktop via PCoIP protocol.

Re: Horizon View 6 - Black screen connecting to desktops

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After vRAM is reconfigured, a power cycle must be done to the VM, which means that after you reconfigured display settings(vRAM) to your desktops, you need power off your VM, then waiting for a few minutes, make sure broker push the settings to Agent VM, then power on the VM, and try launch desktop again.

Re: Horizon View and vCenter server

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Yes you can use View with VCVA, please check the vSphere documentation on the supported limits for the appliance.

You can also co-locate Composer and vCenter on the same windows box, in fact with older versions of View (3.x) it was the only option.

Re: Second Non Replica Connection Server with View 5.2

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Possible? Absolutely. Supported? You should check with the support org as I think there are caveats.

There are a few edge cases to watch out for if you have multiple View environments sharing the same Composer and vCenter instance - for example CBRC settings are configured in View but applied at an ESX host level, so conflicting settings will cause the different View setups to fight over them. I don't believe there's anything that would preclude setting it up, but you'd want to be familiar with the product to go down that route.

Re: Provisioning of Linked Clone Failes

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Hi Guys, I'm facing the exactly same error, but I'm unable to resolve it. I've even tried deploying fresh Base Image but that didn't help either.

 

Can someone please help me to resolve this issue.

 

Thanks

Re: Why Linked Clone disk so slow?

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Solved!

 

Finally the problem comes from the parent image. The hardware version was v8. After upgrading to hardware version 10 and recompose the pool, the problem is gone.

 

Since View 5.2, there is a new disk type for Linked clone disk: "SE Sparse (Space-Efficient) disk". It supposed to be better for storage efficiency, particularly for storage reclamation but there is a better handling of writes IO with addressing alignment issues. This is the default disk type for Linked clone BUT only when parent image is on hardware version 9 or greater...

 

The results are now OK with the same VDI test. The %VMWAIT metric is now normal:

share_store_LINKED_VDI_IO_HW10_test.png

 

We can see the different disk type for delta disk between hardware version 8 (first) and 10 (second):

type_disk_HWV8_VS_HW10_checkpoint_delta.png


Mirrored desktop

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I am deploying View to a client who requires dual monitors, mirrored.  I have it all setup but I cannot change the screens to mirrored - the desktop is 'extended'.  Anybody figured out how to do this?

 

Mark

Re: Mirrored desktop

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You would be better off configuring the client device with mirrored displays, not the desktop. That way it would look like a single-screen setup to View and you're only remoting one display over the network, which will require less bandwidth, memory and CPU utilization.

Re: Dock Icons (Windows 7) Are Not Displaying Properly

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Can you find the user's log in %TEMP%\vmware-<username> that is of the form "vmware-crtbora-<number>.log" from the time of the failure?  It would hopefully list some information about why the image was unsuccessfully retrieved.  You may then have to correspond it with the "vmware-rdeSvc-<number>log" file in the remote desktop that is in C:\windows\temp\vmware-SYSTEM from the user's session.  Enabling TRACE logging using "support.bat loglevels" before reproducing the issue is useful but not 100% necessary.

Re: Dock Icons (Windows 7) Are Not Displaying Properly

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Are you using Persona Management????????


By default the value of Manage user persona > Profile upload interval (in minutes) is set to 10 minutes.

 

The workaround is to set this value to 1 minute so the first replication will occur 1 minute after login and the second replication occurs 2 minutes after login.

 

After 2 minutes the second replication is complete and Task Bar icons should displayed properly.

 

White icons can also appear when the entire AppData folder is excluded from roaming without leaving certain subfolders of AppData\Local as exceptions. To avoid this, create an exception for the icon cache database file and taskbar icons noted below:

  • Windows 7 Icon cache database file location: C:\Users\User-Name\AppData\Local\IconCache.db
  • Windows 7 Taskbar icons location: AppData\Roaming\Microsoft\Internet Explorer\Quick Launch

Re: Mirrored desktop

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